Terms of Service

About Us & Acceptance of Terms

ManakChandChaudhary.com ("we", "us", "our", or "the Company") is an online retail platform operated under the brand Manak Chand Chaudhary, engaged in the sale of traditional, handcrafted papads and related food products. The website is accessible at www.manakchandchaudhary.com.

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the User", "Customer", or "you") and manakchandchaudhary.com. By visiting our website, creating an account, browsing products, or completing a purchase, you unconditionally accept these Terms in their entirety.

Eligibility to Use the Website

By using ManakChandChaudhary.com, you represent and warrant that:

  • You are at least 18 years of age, or accessing the website under the supervision of a parent or legal guardian.
  • You are a resident of India and have the legal capacity to enter into binding contracts.
  • You are not barred from purchasing or receiving our products under any applicable law.
  • All information you provide during registration or checkout is accurate, current, and complete.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we have reason to believe these eligibility requirements are not met.

Products & Descriptions

We strive to provide accurate and detailed descriptions of all our papad products, including ingredients, weight, flavour variants, and shelf life. However, please note the following:

  • Product images are for illustrative purposes only. Actual product appearance, colour, size, or shape may slightly vary due to the handcrafted and natural nature of our papads.
  • Slight variations in thickness, texture, or colour between batches are a natural characteristic of traditional, handmade papads and do not constitute a defect.
  • We make reasonable efforts to keep all product information up to date. However, we do not warrant that product descriptions, availability, or pricing are always complete, accurate, or error-free.
  • All products are subject to availability. We reserve the right to limit quantities or discontinue any product without prior notice.
Allergen Notice: Our papads may contain or be manufactured in facilities that handle ingredients such as groundnuts, sesame, gluten, and spices. Customers with food allergies are advised to review product ingredients carefully or contact us before ordering.

Pricing & Payment

All prices listed on manakchandchaudhary.com are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Shipping charges, if any, are additional and displayed at checkout.

  • Prices are subject to change at any time without prior notice. The price applicable at the time of order confirmation shall be the final price for that order.
  • We accept payments via UPI, Net Banking, Credit/Debit Cards, and other available digital payment methods displayed at checkout.
  • All online transactions are processed through secure, third-party payment gateways. We do not store your payment card details on our servers.
  • In the event of a payment failure or declined transaction, the order will not be confirmed. Any amount deducted in such cases will be refunded to the original payment source within 5–7 business days by the payment gateway.
  • Manakchandchaudhary.com is not responsible for delays, failures, or errors caused by third-party payment processors.
⚠ Pricing Errors

In the rare event that a product is listed at an incorrect price due to a typographical or system error, ManakChandChaudhary.com reserves the right to cancel the order and issue a full refund, even after order confirmation. We will notify you promptly in such cases.

Order Placement & Confirmation

Placing an order on ManakChandChaudhary.com does not guarantee acceptance of your order. An order is considered confirmed only upon receipt of an official Order Confirmation email from us.

  • We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to: product unavailability, suspected fraudulent activity, errors in product or pricing information, or restrictions on quantities per customer.
  • By placing an order, you confirm that the shipping address, contact number, and other details provided are accurate. ManakChandChaudhary.com is not liable for non-delivery due to incorrect information.
  • Bulk or wholesale orders must be coordinated with our team in advance. We reserve the right to apply special pricing or terms for large orders.
  • Orders cannot be modified after confirmation. Please review your cart carefully before checkout.

Shipping & Delivery

All shipping and delivery terms are governed by our Shipping Policy, which forms an integral part of these Terms and is available at 

Key points to note:

  • Estimated delivery timelines are indicative and not guaranteed. ManakChandChaudhary.com shall not be held liable for delays caused by courier partners, weather, or other external factors.
  • Risk of loss and title for products purchased pass to you upon dispatch from our facility.
  • We currently ship within India only. International orders are not accepted.
  • Delivery to certain remote or restricted pin codes may not be possible. Pin code serviceability is checked at checkout.

Returns, Refunds & Cancellations

All return, refund, and cancellation terms are governed by our dedicated Return & Refund Policy, available at, which forms an integral part of these Terms.

In summary:

  • Returns are accepted only in limited circumstances within 24 hours of delivery.
  • All return shipping costs are borne by the customer, without exception.
  • Original shipping charges are non-refundable.
  • Refunds, where applicable, are issued as store credit by default.
  • Opened, used, or tampered products are not eligible for return or refund.

User Accounts & Responsibilities

Certain features of our website, including order tracking and saved addresses, may require you to create a user account. By creating an account, you agree to:

  • Provide accurate, complete, and up-to-date registration information.
  • Maintain the confidentiality of your account credentials (username and password).
  • Accept responsibility for all activities that occur under your account..

ManakChandChaudhary.com shall not be liable for any loss or damage arising from your failure to comply with these account security responsibilities. We reserve the right to suspend or terminate any account found to be misused or in violation of these Terms.

Intellectual Property

All content on manakchandchaudhary.com — including but not limited to the brand name, logo, product photographs, recipes, written descriptions, graphics, page layouts, and website design — is the exclusive intellectual property of manakchandchaudhary.com and is protected under applicable Indian copyright, trademark, and intellectual property laws.

  • You may not copy, reproduce, distribute, modify, display, or commercially exploit any content from this website without our prior written consent.
  • You are permitted to view and print pages for personal, non-commercial use only.
  • Unauthorised use of our brand name, logo, or product imagery for commercial purposes will be subject to legal action.
User-Generated Content: If you submit reviews, photos, or feedback on our website or social media pages, you grant manakchandchaudhary.com a non-exclusive, royalty-free license to use, display, and share that content for marketing and promotional purposes.

Prohibited Activities

While using our website, you agree not to:

The following activities are strictly prohibited:

  • Use the website for any unlawful, fraudulent, or harmful purpose.
  • Attempt to gain unauthorised access to our systems, servers, or databases.
  • Place fake, fraudulent, or malicious orders.
  • Submit false, misleading, or defamatory reviews or feedback.
  • Use bots, scrapers, or automated tools to access or collect data from our website.
  • Infringe upon the intellectual property rights of ManakChandChaudhary.com or any third party.
  • Impersonate any person or entity, including our staff or representatives.
  • Transmit any virus, malware, or harmful code through our platform.
  • Resell our products under a different brand or misrepresent their origin without written authorization.

Violation of any prohibited activity may result in immediate account termination, order cancellation, and, where necessary, legal proceedings.


Disclaimer of Warranties

ManakChandChaudhary.com provides this website and its products on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
  • Warranties that the website will be uninterrupted, error-free, or free from viruses or other harmful components.
  • Warranties regarding the accuracy, completeness, or timeliness of any content, product information, or pricing on the website.

We do not guarantee that our products will meet every individual's taste preference or dietary expectation, as food experience is inherently subjective.


Limitation of Liability

To the maximum extent permitted under applicable law, ManakChandChaudhary.com, its owners, employees, and associates shall not be liable for:

  • Any indirect, incidental, punitive, or consequential damages arising from the use or inability to use our products or website.
  • Loss of data, revenue, business opportunity, or goodwill.
  • Allergic reactions or health issues arising from consumption of our products, provided the product ingredients were accurately listed on the packaging.
  • Delivery delays, losses, or damages caused by third-party courier partners.
  • Any technical failures, server downtime, or data breaches beyond our reasonable control.

In any event, our total cumulative liability to any customer shall not exceed the amount paid for the specific order giving rise to the claim.

Section 13

Privacy Policy

Your privacy is important to us. The collection, storage, and use of your personal information is governed by our Privacy Policy, available at 

By using our website, you consent to the collection and use of your information as described in the Privacy Policy, including:

  • Processing your orders and payments.
  • Sending order confirmations, shipping updates, and support communications.
  • Sending promotional emails or offers (you may opt out at any time).
  • Improving our website and services through analytics.

We do not sell, trade, or rent your personal information to third parties without your explicit consent, except as required by law or to facilitate order fulfillment.


Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of India. Any disputes arising in connection with these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts located in Bikaner, Rajasthan, India.

Dispute Resolution Process: In the event of any dispute or grievance, we encourage customers to first contact us at support@manakchandchaudhary.com for an amicable resolution. We will make reasonable efforts to resolve grievances within 15 business days of receiving a formal complaint.

If a resolution cannot be reached through direct communication, both parties agree to attempt resolution through mediation before pursuing formal legal proceedings. The costs of mediation shall be shared equally between the parties unless otherwise agreed.

Severability & Entire Agreement

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

These Terms, together with our Shipping Policy, Return & Refund Policy, and Privacy Policy, constitute the entire agreement between you and manakchandchaudhary.com with respect to your use of the website and supersede all prior agreements, representations, or understandings